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The Destinate Weekly Roundup w/c 5 October 2026

2 hours ago
5 min read

There’s a strong travel-trade theme to this week’s roundup, with two important New Zealand trade events opening registrations for 2027, North Island operators heading back into North America, and a few useful reminders about what actually makes a tourism product easy for the trade to sell.


The big practical question this week is probably not “what’s happening?” so much as “are we ready to make the most of it?”


TRENZ and TECNZ registrations are opening now - but should you actually go?


Seller applications for TRENZ 2027 opened on 1 October, with the event returning to Ōtautahi Christchurch from 11–13 May 2027.


TRENZ remains New Zealand’s largest international tourism business event, bringing operators together with buyers from around the world. Sellers can have up to 52 pre-scheduled appointments, so for businesses that are genuinely ready to work with international trade, it can be a very valuable few days.


Then on 7 October, registrations of interest open for the TECNZ Trade Event 2027, being held in Auckland on 21–22 April.


TECNZ is a slightly different proposition. It is focused much more tightly on inbound tour operators and destination management companies based in New Zealand and Australia, which can make it particularly useful for operators wanting to strengthen relationships with the people already packaging and selling New Zealand.


For smaller tourism businesses, I don’t think the question should automatically be “which one should we attend?” It should really be “are we at the right stage to get enough value from either of them?”


Trade events work best when the groundwork is already done. That means having clear pricing, commission or net rates, sensible cancellation terms, good product information, reliable availability and a pretty good idea of the buyers you actually want to meet.


Turning up because everyone else is going is not much of a strategy.



four people at TRENZ26

Kiwi North is back on the road - this time in North America


The North American leg of Kiwi North is underway this week, taking North Island tourism businesses into market to meet buyers in Canada and the United States.

North America continues to be a really strong fit for the sort of regional, owner-operated experiences New Zealand does well. These travellers are often looking for something more experiential, more personal and a little harder to replicate elsewhere.


But the trade still needs to understand where a product fits.


That means it is not enough to say that an experience is beautiful, authentic or memorable. Buyers also need to know whether it works in a two-night Taupō stay, whether it fits between Rotorua and Tongariro, or whether it makes sense as a premium addition to a Hawke’s Bay itinerary.


Those practical details often make the difference between something being admired and something actually being sold.


So if North America is part of your 2027 strategy, now is a good time to make sure your rates, commission, booking terms, operating periods and trade information are all current and easy to find.


Visitor numbers are growing - but is your business getting its share?


Auckland Airport expected international traveller numbers over the September school holidays to be 7.2 percent ahead of last year, with increased air capacity across a number of key markets, including Australia.

market share graph

That is all positive at a national level, but I think there is a more useful question for individual operators.


Are those extra visitors actually reaching you?


It is very easy to look at strong visitor numbers and assume the market is healthy, but if Australian visitation is up and your own Australian bookings are flat, that tells you something.


Maybe you have a distribution issue. Maybe you are not showing up in the right itineraries. Maybe your competitors are easier to sell. Maybe your product positioning is not quite landing.


Market growth is useful context, but the real value comes from comparing it with your own performance.



Travel trade relationships still matter - but being easy to sell matters even more


One of the themes that keeps coming through in the data is that travel advisors, wholesalers and inbound operators remain very relevant, especially for long-haul and more complicated trips.


But they also have a huge amount of product competing for their attention.

So I think one of the most useful questions a tourism business can ask is simply: how easy are we to work with?


Can a product manager quickly find your rates? Does an advisor know who your experience suits? Are your cancellation terms clear? Can they get a response without chasing you three times? Do they know where the product sits in the itinerary?


Owner-operated businesses often have a brilliant story to tell, and that personal connection is a genuine strength. But the sales process still has to work.


The more straightforward you make the practical side, the easier it is for the trade to confidently recommend you.


Famils should be treated as sales investments


Australia’s G’day Australia 2026 gets underway later this month, bringing hundreds of specialist travel advisors together with Australian tourism suppliers, followed by familiarisation programmes around the country.


It is a useful reminder of how much value destinations place on getting the right buyers into the product.


But a famil is only valuable if the person attending is genuinely relevant to the business.


Hosting someone because they are “trade” is not enough. Ideally, they should already have the right customer base, they should experience the product in the way you want it sold, and there should be a clear follow-up afterwards.


For a small operator, one well-qualified advisor or product manager who can place you into an itinerary may be far more valuable than a larger group with very little commercial fit.


That is how I would think about famils for 2027: fewer, better qualified, and much more deliberate.


Tasmania is worth keeping on the Australian radar


Air New Zealand’s seasonal Hobart–Auckland service returns this month with more capacity than last season, including an increase to four weekly services for part of February and March.



tasmanian devil

Tasmania is obviously not going to rival Sydney, Melbourne or Brisbane for volume, but direct air access changes the equation.


For some travellers, it suddenly makes a short North Island trip much easier.

The broader lesson here is that “Australia” is not one single market. Different states and cities have different air links, different travel patterns and different levels of familiarity with New Zealand.


That means there can be good opportunities in smaller source markets when the fit is right, especially if the travel trade is already engaged.


What I’d be thinking about this week


The thread running through all of this is readiness.


TRENZ and TECNZ can create great opportunities, but only if the product is genuinely ready for trade.


Kiwi North can put you in front of great buyers, but only if they can quickly understand where you fit and how to sell you.


Famils can be incredibly valuable, but only if the right people are being hosted.

And stronger visitor numbers only really matter if your business is actually capturing some of that growth.


So before signing up for another event, another roadshow or another round of trade activity, I’d be asking:


Have we made ourselves easy to buy, easy to sell and easy to remember?


Because that is usually where the real value sits.


The Destinate Weekly Roundup is a regular look at the tourism sales, marketing, visitor-market and distribution developments worth paying attention to, with practical takeaways for New Zealand tourism businesses.

 
 
 

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